Showing posts with label SERVICES AGENT. Show all posts
Showing posts with label SERVICES AGENT. Show all posts

Tuesday, September 25, 2018

Sales Agents Jobs In Johannesburg With No Experience, Permanent Position

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Sales Agents with no work experience required in Roodepoort


Are you interested in starting a career in the Sales Industry? A company in Roodepoort is looking for young people with no work experience to come and join their dynamic Sales Team. To book your appointment please contact Brenda

Job Requirements:
No work experience required.
Job Type: Permanent
Company Name: Blandford College
Company Location: Roodepoort

Application contact details
Call us: 0110290037
Contact Person: Brenda

MANCOSA Registration For Call Centre Agent Jobs In Durban, Online Application

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CALL CENTRE AGENT - DURBAN

The Management College of Southern Africa (MANCOSA), a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate business qualifications, has the following vacancy available.
CORE PURPOSE
Interact telephonically with outside parties and existing students and introduce MANCOSA’s product offerings and services.

CORE FUNCTIONS:
• Prepare sales scripts to conduct cold calling on potential students to enroll for programmes
• Describe products and services
• Identify and overcome objections
• Take the customer through the registration process
• Obtain student information
• Obtain possible student leads or referrals
• Takes responsibility for organising, record keeping and storing electronic information for students
• Follow up on leads and initial contacts
• Complete records of telephonic interactions
• Consult with department managers for outstanding queries to resolve.
• Assist in preparation of weekly and monthly reports
• Meet and exceed targets

QUALIFICATIONS
• Senior Certificate or Equivalent
• Relevant computer applications Certificates and or Call Centre system training would be an advantage

EXPERIENCE AND SKILLS
• Minimum one-year experience in a sales or call centre environment
• Proficient in Microsoft Office (Excel, Word, Power Point, Access, Internet and Email)
• Knowledge of sales principles and methods
• Proven track record in sales
• Strong interpersonal skills
• Excellent verbal and written communication skills
• Persuasive
• Possess an ability to adopt and solve problems
• Must be able to make sound judgement under pressure
• Deadline driven
• Tenacious
• Negotiation skills
• Stress tolerance
• High energy level
• Integrity.
• Numerical ability.

ADVANTAGES
• Experience with help desk support would be an added advantage

GENERAL
• Must be able to work during workshops and overtime when necessary.

Job Type: Contract
Company Name: MANCOSA
Company Location: Durban

Application contact details
Application Closing Date: Friday, September 28, 2018
Send CV to: hr@mancosa.co.za

Thursday, September 20, 2018

Helpdesk Support Jobs In Gauteng, Permanent Position (Full Time)

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Job Title Helpdesk Support Agent

Ref No. 70001338.6
Job Category Information Technology
Position Type Permanent (Full Time)
Location Centurion, 0157 ZA (Primary)

Primary Functions of the Role
    Helpdesk 1st Response
    Provide remote support to clients
    Recurring Tasks
    System Testing and Version Control

Job Requirements
Experience & Qualifications
Experience required for the job:


    Microsoft Administration knowledge and experience
    Windows Server 2003 and Windows XP and Windows 7
    Structured Query Language (dos based applications e.g. bat files, SQL/ MySQL)
    Retail Computer hardware knowledge
    Helpdesk Support (Telephonic / Remote)
    Exposure to the Pharmacy Retail Environment

Education:
    Matric
    N Dip in Information technology or Btech Information Technology or equivalent


Competencies & Skills
Knowledge Required to do the job:

    Understanding of the client’s core business culture and needs
    Understanding of UCS admin requirements and system solutions
    Basic understanding of the systems application deployed at customers
    Good understanding of the customer services provided (internal and external)
    In-depth understanding of the Project Charter and any related SLA’s
    Good understanding of UCS Technology client management policies and procedures
    Good understanding of the client’s business processes


Skills/ Abilities required to do the job:
    Communication skills, including telephony skills
    Good presentation skills
    Well-spoken and articulated
    Time management skills
    Analytical and problem solving skills
    Accounting skills
    Have a good understanding of the architecture and business rules of the clients
    Must have initiative and be able to work unattended
    Must be able to work well under pressure situations and deliver high quality work
    Fluent in English and Afrikaans and where possible other indigenous languages
    Precise and accurate in work output at all times
    Take on responsibility for immediate work environment
    Diplomacy and ethical
    Excellent basic management skills – especially planning, coordinating and organizing
    Ability to work collaboratively with other departments and external service providers
    Ability to manage service providers ensuring clear delegation of responsibilities and authority
    Ability to monitor and control and to institute corrective action
    Ability to comply with financial requirements and submit accurate reports as required
    Ability to resolve conflict and to motivate others


CLICK HERE TO APPLY

Monday, September 17, 2018

Call Cntre Agents Jobs In Rodepoort, Permanent Position By Skills Zone

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Call Centre Agents required in Roodepoort area


A call centre based in Roodepoort are looking to recruit and train sales consultants with a flair for closing deals. If you have the gift and consider yourself a natural born sales person with a confident personality, then please apply now:

• Based in Roodepoort,
• Requirements: Grade 11 or Matric –
• Candidates are required to have a strong command of the English language ,
• With or without sales/call centre experience
• Fair Knowledge of computer usage
• Able to Negotiate and use persuasion skills to overcome objections
• Clear Criminal and credit records
• For subject use Ref: MCC2018/9

FOR LATEST JOBS VISIT:


The Offer:
• Basic + uncapped commission
• Monday to Friday - 8:00am to 4:30pm (NO SHIFTS, WEEKENDS OR PUBLIC HOLIDAYS)
• Classroom styled training provided

Please contact Brenda on 011 075 0633 for an interview

Job Requirements:
Must meet the above requirements
Job Type: Permanent
Company Name: Skills Zone
Company Location:  Roodepoort

Application contact details
Call us: 0110750633
Contact Person: Brenda

Wednesday, September 12, 2018

Available Jobs At Capitec Bank, Agent: Service Admin (Bellville CPT)

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Agent: Service Admin (Bellville CPT) (180907-35)


Closing date: 2018/09/14

Details
Agent: Service Admin (Bellville CPT) (180907-35) - Capitec
Job Title    Agent: Service Admin (Bellville CPT)
Division    Operations
Business Unit    Branches
Location - Branch / Campus    Bellville BSE
Location - Province    Western Cape

Purpose of the Role    
Capitec Bank is on the lookout for a dynamic, self-motivate team member sharing our passion for excellent client service to resolve non-real time client enquiries with the aim on optimal client experience and client retention.
Qualifications    • National Senior Certificate (Grade 12) or National Certificate (Vocational) essential
• Preferably a relevant tertiary qualification in Commence

Experience    
Knowledge of Capitec Bank processes and procedures within the Contact Centre environment
2 years Administration Experience within a Contact Centre Environment
Contact centre (inbound / outbound / back office customer service)
Experience in social media interactions with clients


FOR LATEST JOBS VISIT:

Knowledge and skills   
  Excellent telephonic communication skills (clarity, pace, pitch and tone of voice will be used for short listing purposes)
Business writing skills would be advantageous
Problem solving skills
Client service orientation
Quality orientation
Complaint handling skills
Logical / systematic approach to manage enquiries
Computer literacy (MS Office)
Clear criminal and credit record

Additional Requirements  
  • Clear credit record
• Clear criminal record
• Access to transport (personal / public)
• Must have fingerprints which are detectable / recognisable on Capitec Bank’s internal electronic banking system (system related requirement)

APPLY ONLINE

Wednesday, September 5, 2018

Imperial Group Kempton Park Vacancies, Customer Service Agent

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Customer Service Agent | Europcar | O.R Tambo International Airport (180904-6)

Closing date: 2018/09/11

Branch/Department    JSA
Company    Europcar
Job Type Classification    Permanent
Location - Town / City    Kempton Park
Location - Province/Area    Gauteng

Job Description
   The O.R Tambo International Airport branch of car rental company Europcar is looking for a Customer Service Agent. The Customer Service Agent provides the first line of service to customers, assisting customers with the pickup and return of their rental vehicle, and with all other requests for assistance related to reservations, vehicle change-overs, during or post-rental queries etc. We hire people who clearly understand that we sell a service, and that service delivery is our biggest differentiator when customers choose who to rent from.

Please only apply if you are someone derives satisfaction from being of service, can cope well under pressure and have the ability to consistently make customers feel special. Only apply if you are someone who does not need to be reminded of the impact that your work makes on the perception of the customer’s experience.

...If you take pride in your work, and are not just looking for a job but want to build a career in a challenging, fast-paced, and dynamic environment? You know how to remain calm under high levels of pressure...but thrive under that pressure?
… Highly energetic and self-motivated – someone who is always eager to learn, have fun and for whom achievement of the team’s results is what makes them tick..? If this is you, this role is the one for you!
Position Overview    The purpose of the position is to support the achievement of the branch’s targets through delivery of efficient and professional customer service and doing so in accordance with company quality management procedures.

Specific Role Responsibilities    Job Outputs:
• Provide excellent customer service, effectively assisting with customer queries.
• Effectively handle all aspects of the customer’s check-out and check-in rental transaction in accordance with company, quality control, claims and accident procedures.
• Making, amending, cancelling and monitoring reservations as required.
• Various admin and general office duties, for example capturing fuel, VRV’s, non revs etc., following up on overdue rentals, scanning, partial billing, fleet movement control, claims reports, rental deposits, handing in and recording of all customers lost property recoveries from vehicles.
• Responsible for the security and quality control of vehicles and other company property.
• Identification and reporting of expired licenses, service due vehicle and any other issues not conforming to our quality standards.
• Adherence to good housekeeping and general cleanliness standards for branch environment.
• Other duties on request.

Qualifications and Experience    Minimum Experience:
• 1 years front office/ customer service experience

Minimum Qualification:
• Grade 12

Minimum Requirements:
• Code 8 driver’s license
• Computer literate
• Bilingual or multilingual would be an advantage.

Essential to Note:
The successful candidate must have be willing to work overtime/shifts/weekends when required. Own transport is an added benefit.
Skills and Personal Attributes    Competencies:
• Excellent interpersonal skills, articulate and well-spoken.
• Customer focus and the ability to demonstrate initiative.
• Excellent telephone and face-to-face customer relations and counter selling skills.
• Able to handle pressure and exhibit good time management skills, demonstrating a sense of urgency and commitment.
• Achieve high levels of accuracy and attention to detail.
• A team player that is effective in working with people of different cultures and backgrounds.

Personal Attributes:
• Committed
• Professional
• Resilient
• Energetic, self-motivated, flexibl
• Trustworthy, highly responsible, honesty and integrity in all business dealings.
• Neat and presentable

APPLY via THIS LINK

Friday, July 20, 2018

Imperial Group Johannesburg Vacancies, Customer Service Agent

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Customer Service Agent | Tempest Car Hire | Lanseria Airport, Johannesburg North (180720-6) - Tempest Car Hire

Job Title    Customer Service Agent | Tempest Car Hire | Lanseria Airport, Johannesburg North
Branch/Department    TLANS
Company    Tempest Car Hire
Job Type Classification    Permanent
Location - Town / City    Johannesburg North
Location - Province/Area    Gauteng
Closing date: 2018/07/27

Job Description    
The Lanseria Airport branch of car rental company Tempest Car Hire is looking for a Customer Service Agent. The Customer Service Agent provides the first line of service to customers, assisting customers with the pickup and return of their rental vehicle, and with all other requests for assistance related to reservations, vehicle change-overs, during or post-rental queries etc. We hire people who clearly understand that we sell a service, and that service delivery is our biggest differentiator when customers choose who to rent from.

Please only apply if you are someone derives satisfaction from being of service, can cope well under pressure and have the ability to consistently make customers feel special. Only apply if you are someone who does not need to be reminded of the impact that your work makes on the perception of the customer’s experience.

...If you take pride in your work, and are not just looking for a job but want to build a career in a challenging, fast-paced, and dynamic environment? You know how to remain calm under high levels of pressure...but thrive under that pressure?
… Highly energetic and self-motivated – someone who is always eager to learn, have fun and for whom achievement of the team’s results is what makes them tick..? If this is you, this role is the one for you!
Position Overview   
The purpose of the position is to support the achievement of the branch’s targets through delivery of efficient and professional customer service and doing so in accordance with company quality management procedures.

Specific Role Responsibilities  
Job Outputs
:
• Provide excellent customer service, effectively assisting with customer queries.
• Effectively handle all aspects of the customer’s check-out and check-in rental transaction in accordance with company, quality control, claims and accident procedures.
• Making, amending, cancelling and monitoring reservations as required.
• Various admin and general office duties, for example capturing fuel, VRV’s, non revs etc., following up on overdue rentals, scanning, partial billing, fleet movement control, claims reports, rental deposits, handing in and recording of all customers lost property recoveries from vehicles.
• Responsible for the security and quality control of vehicles and other company property.
• Identification and reporting of expired licenses, service due vehicle and any other issues not conforming to our quality standards.
• Adherence to good housekeeping and general cleanliness standards for branch environment.
• Other duties on request.

Qualifications and Experience    
Minimum Experience:
• 1 years front office/ customer service experience

Minimum Qualification:
• Grade 12

Minimum Requirements:
• Code 8 driver’s license
• Computer literate
• Bilingual or multilingual would be an advantage.

Essential to Note:
The successful candidate must have be willing to work overtime/shifts/weekends when required. Own transport is an added benefit.
Skills and Personal Attributes    Competencies:
• Excellent interpersonal skills, articulate and well-spoken.
• Customer focus and the ability to demonstrate initiative.
• Excellent telephone and face-to-face customer relations and counter selling skills.
• Able to handle pressure and exhibit good time management skills, demonstrating a sense of urgency and commitment.
• Achieve high levels of accuracy and attention to detail.
• A team player that is effective in working with people of different cultures and backgrounds.

Personal Attributes:
• Committed
• Professional
• Resilient
• Energetic, self-motivated, flexibl
• Trustworthy, highly responsible, honesty and integrity in all business dealings.
• Neat and presentable

Wednesday, April 18, 2018

Qatar Airways Job Vacancies In Tanzania, Reservations & Ticketing Agent

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Reservations & Ticketing Agent | Qatar Airways | Dar Es Salaam April, 2018

Qatar Airways
Welcome to a world where ambitions fly high

From experienced pilots to dynamic professionals embarking on new careers, Qatar Airways is searching for talented individuals to join our award-winning team.

We take pride in our people—a dynamic and culturally diverse workforce is essential to why we are one of the finest and fastest growing airlines in the world.

We offer competitive compensation and benefit packages.

About Your Job:In this role, you will provide full service-oriented professional reservations and ticketing service to all customers and travel businesses either through telephone calls or in person meeting in order to achieve optimal customer satisfaction and achieve budget revenue targets.

Accountabilities:

    Makes and confirms reservations for passengers
    Arranges Reservations and routing for using timetable, airlines manuals, reference guides and tariff book and proper issuance of ATB for all types of ticketing transactions
    Assist mishandled passengers such as NOREC/DNB to reduce passenger complaints
    Issue tickets quoting correct fare to reduce passenger complaints and debit notes
    Advise of changes in flight plan or to cancel passenger reservations
    Advise load control personnel and other stations of changes in passenger itinerary to control space and ensure utilization of seating capacity on flights.
    Initiate and promote QR product to generate the revenue
    Record and process reservations made by phone/fax/e-mail; action telex messages and authorities.
    Handle helpdesk-assist travel agents with seat confirmations: upgrade/downgrade proposals
    Issuance of MCO’s and refunds’ process lost tickets and time barred tickets
    Plans route and computes ticket cost, using schedules, rate books and computer
    Telephones customer or travel agents to advise of changes with travel conveyance or to confirm reservations, as well as alternate available options
    Answer inquires made by travel agencies or transportation firms, such as airlines, bus companies, railroad companies, and steamship lines

About You: 
To be successful in this role you must have a diploma or Associate degree or equivalent. Minimum of 2 years’ experience in an airline/travel industry. You will be service oriented with good interpersonal skills. Knowledge in IATA standard reservation/ticketing procedures is required with fair knowledge of world geography and have proven experience with the Amadeus reservation system.

Good interpersonal and communication skills in English along with knowledge of PC-based applications are also required.

Note: you will be required to attach the following:

1. Resume / CV
2. Copy of Passport
3. Copy of Highest Educational Certificate

APPLY HERE

Friday, March 23, 2018

Jubilee Insurance Tanzania Nafasi Za Kazi, Agents In Dar es salaam

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COMMISSION BASED - LIFE INSURANCE

AGENTS
DAR ES SALAAM

NATURE AND SCOPE OF WORK

The key duties and responsibilities will include the following:
1. Promote the Life Insurance products of the Company as Introduced.
2. Carrying out need analysis of the Customer
3. Building strong relationships with new and existing customers and manage their expectations
4. Create Awareness on need of Life Insurance requirement by giving presentations to various groups
5. Should be able to meet the project target on new business and Renewals
6. Proactive and follow up with the prospective customers for new Business and Cross Selling
7. Should be able to attend periodic training on new Products, Guidelines as advised by the Company.
8. Customer Centric and maintain the ethics of the Company.
9. Should be able to maintain more than 90% persistency on sourced policies by continuous follow up.
10. Maintains Values, Vision and Mission of the Company throughout his/her association with the Company
11. Maintain Sales Compliance in all business sourced.

CAN I BECOME A JUBILEE LIFE COMMISSION AGENT?
Yes of Course, if you

1. MUST have a minimum of one year experience in sales and marketing
2. Are of 30 years and above.
3. Entrepreneurial mind set.
4. Are you a House wife, Teacher need a second income?
5. Are smart with excellent communication, presentation, negotiation skills (Essential)
6. Retired people looking for a second Income
7. Should be fluent in English and Kiswahili (Essential)
8. Possess own conveyance (Desirable)
9. Have had an experience of interacting with Customers in past with high convincing power

Those working in the Financial and Insurance services sector, teacher, self Employed people, Woman/Single
mothers who want to be financially independent, retired professionals seeking new challenges are encouraged to
apply.

BENEFITS
 Attractive commissions are offered plus professional training on our products.
 Earn extra income to no limit!!!!
 Get to meet new people and seize opportunities therein.

Jubilee Life Insurance Corporation of Tanzania Limited
P.O Box 20524 DSM, 9th Floor, Amani Place BLDG

FOR MORE DETAILS AND CLARIFICATION PLEASE CALL US THROUGH 0756409967 OR 0746132570

Saturday, February 10, 2018

Job Opportunity at The Residence Hotel Zanzibar, Call Centre Agent

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Location
Unguja Kusini Zanzibar
Description
Call Centre Agent - Is responsible for answering all incoming call, channelling to required department for resolution if required and also preparing daily reports.

Requirements
Good English skills.
Hospitality background is a plus but NOT a must.
Computer skills Microsoft office
Call centre experience .

Tuesday, January 2, 2018

Insurance Agent Employment At Jubilee Life Insurance.

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 COMMISSION BASED - LIFE INSURANCE
AGENTS
DAR ES SALAAM
NATURE AND SCOPE OF WORK

The key duties and responsibilities will include the following:
1. Promote the Life Insurance products of the Company as Introduced.
2. Carrying out need analysis of the Customer
3. Building strong relationships with new and existing customers and manage their expectations
4. Create Awareness on need of Life Insurance requirement by giving presentations to various groups
5. Should be able to meet the project target on new business and Renewals
6. Proactive and follow up with the prospective customers for new Business and Cross Selling
7. Should be able to attend periodic training on new Products, Guidelines as advised by the Company.
8. Customer Centric and maintain the ethics of the Company.
9. Should be able to maintain more than 90% persistency on sourced policies by continuous follow up.
10. Maintains Values, Vision and Mission of the Company throughout his/her association with the Company
11. Maintain Sales Compliance in all business sourced.

CAN I BECOME A JUBILEE LIFE COMMISSION AGENT?
 Yes of Course, if you
1. MUST have a minimum of one year experience in sales and marketing
2. Are of 30 years and above.
3. Entrepreneurial mind set.
4. Are you a House wife, Teacher need a second income?
5. Are smart with excellent communication, presentation, negotiation skills(Essential)
6. Retired people looking for a second Income
7. Should be fluent in English and Kiswahili(Essential)
8. Possess own conveyance (Desirable)
9. Have had an experience of interacting with Customers in past with high convincing power
Those working in the Financial and Insurance services sector, teacher, self Employed people, Woman/Single
mothers who want to be financially independent, retired professionals seeking new challenges are encouraged to apply.

BENEFITS
    Attractive commissions are offered plus professional training on our products.
    Earn extra income to no limit!!!!
    Get to meet new people and seize opportunities therein.

HOW CAN I APPLY?
Please send your C.V within 5 days to the following address:

Jubilee Life Insurance Corporation of Tanzania Limited
P.O Box 20524 DSM, 9th Floor, Amani Place BLDG or Email us through; patricia.chao@jubileetanzania.com

FOR MORE DETAILS AND CLARIFICATION PLEASE CALL US THROUGH 0765777099 or 0756409967