Showing posts with label CUSTOMER CARE. Show all posts
Showing posts with label CUSTOMER CARE. Show all posts

Saturday, August 18, 2018

Customer Service Jobs In Midrand, Recruit4Me Advertisement


Customer Service Manager Vacancies


Job Summary
An exciting opportunity for a professional Customer Service Manager to join a multi-national chemical manufacturing organisation. We need an Exports, Client Services, Administration expert who is assertive, with inherent leadership qualities and strong management abilities. This role reports directly to the Services Operations Executive.

Responsibilities
• Responsible for the management and administration of all customer service functions, including branches and export compliance.
• Supervise and manage the department as per company standards.
• Assist with Export Administration to satisfy company and customer needs.
• Establishing and maintaining very good relationships with clients at all times.
• Report to Services Operations Executive

Thank you for your interest in this vacancy.
If you have not heard from us within 7 days, please consider your application unsuccessful.

Job Requirements:
• Diploma in Logistics Management or
• BCom in Logistics or Business Management would be an advantage
• At least 5 years’ experience in a senior customer services management position from a manufacturing environment, preferably in the chemical industry.
• Excellent client service skills.
• Export experience (Order, documentation and forex rates experience).
• Attention to detail.
• Great managerial skills
• Communication skills
• Administration skills.
• BaaN / SAP ERP and Microsoft Office experience non-negotiable.
• Leadership and development skills.
• Valid driver’s license & own, reliable transport.

Thank you for your interest in this vacancy.
If you have not heard from us within 7 days, please consider your application unsuccessful.

Job Type: Permanent
Company Name: Recruit4Me
Company Location: Midrand

Application contact details
Application Closing Date: Friday, August 31, 2018
Remuneration: R 480 000.00 - R 540 000.00 per annum
Send CV to: [email protected]

Tuesday, August 7, 2018

FNB Call Centre Jobs In Randburg, Make Online Applications


Call Centre Agent E - IRC153360


at FNB Contact Centre, Randburg, Gauteng, South Africa in FNB SSCC Retentions
Ends 10 Aug 2018


    About us, purpose, experience and qualifications
    about us

    With FNB, you can be part of a company that offers you a career, not just a job. With a wide range of employment options and business areas to choose from, you are bound to find a perfect fit. We share accountability with our employees and provide you with the best possible opportunities to learn and grow. We are breaking new ground with our innovative thinking and challenging our employees to think differently and develop into the thought leaders of the future. The foundation of our success is in our entrepreneurial culture and the belief that our people are our single most important resource. If you share our values of being: Helpful Effective Ethical Innovative Accountable and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team. All appointments will be made in line with the Bank’s EE Strategy.

    purpose
    Telephonic communication with client base to provide accurate product information in line with standards protocols.

    experience and qualifications
        Grade 12.
        1 Year related experience.


Additional information and responsibilities
additional requirements

    Minimum of 6 Months Sales Experience
    Regulatory Exam as prescribed by the Financial Services Board
    Relevant NQF 5 as prescribed by the Financial Services Board It is inherent to the role that the incumbent is honest in dealing with cash and financial transactions. As such, it is a pre-requisite for candidates to undergo consumer credit record checks to enable the Employer to ascertain whether the candidate’s credit record is acceptable

responsibilities
    Drive significant growth and profitability in the context of cost management
    Manage costs / expenses within approved budget to achieve cost efficiencies
    Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
    Resolve all customer queries efficiently, and within agreed timelines.
    Maintenance of expert knowledge on specific products, pricing, application procedure, processing and timelines in order to drive and achieve relevant product and service targets.
    Ensure all communications with clients are professional, resulting in compliments. Ensure client investigation deadlines are met and consultant keeps the client continually in the loop.
    Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
    Comply with governance in terms of legislative and audit requirements
    Ensure efficiency of service productivity and performance in Call Centre
    Ensure that all issues or feedback arising out of client contact be accurately recorded on the CRM system.
    Report on required Call Centre activities and deliveries to improve business results
    Manage own development to increase own competencies

REGISTER / LOGIN TO APPLY

Wednesday, August 1, 2018

Hr Customer Service Jobs In Gauteng, KD Marketing Advertisement


Customer Service HrVacancies


Ekurhuleni, Gauteng
KD Marketing

    Description
    Put your customer service and sales skills to good use!
    We have become one of the country’s top Sales, Marketing companies.
    We believe that people are the key to our success therefore we are looking for individuals who are passionate about excelling in sales and customer service and can thrive in a team environment.
    What`s required?
    - Effective communication skills.
    - Self motivation and strong work ethic.
    - Great personal presentation.
    - Team player.

    TO APPLY FOR THIS JOB CONTACT: 
Snethemba on 0110292240/ 0744586732
    Number of vacancies: 10

    Requirements
    Minumun level of education: Grade 12 /N4 (Matric)
    Language(s): English
    Availability for travel: Yes
    Availability for change of residence: Yes

APPLICATIONS LINK

Tuesday, July 31, 2018

EY South Africa Careers, Advisory Graduate Programme 2018 / 2019

 Advisory Graduate Programme 2019 - Performance Improvement Customer


New Johannesburg, Gauteng, South Africa

If you want to join EY then we are looking for talented graduates like you! The talent we recruit and the training and development opportunities we provide are fundamental to our success. We provide our graduates with the opportunity and support they need to build a career that is right for them.

Overview
The EY Customer team focus on advisory and execution capabilities to improve the performance of our clients’ customer facing functions and supporting operations:

        Marketing effectiveness covers areas such as campaign management, channel strategy and product development
        Sales force effectiveness covers areas such as sales planning and budgeting, incentives and compensation and sales lifecycle management
        Customer Service effectiveness covers areas such as contact centre transformation, service quality management, and self service
        Cross functional capabilities covers areas such as Customer Experience, Single Customer View and Customer Economics that look at customer interactions across marketing, sales and customer service

Role description
Within the EY Customer Practice, you'll contribute technically to Customer client engagements and internal projects. An important part of your role will be to actively establish, maintain and strengthen internal and external relationships. You'll also identify potential business opportunities for Ernst & Young within existing engagements, and escalate these as appropriate. As an influential member of the team, you'll help to create a positive learning culture, coach and counsel junior team members and help them to develop.

Functions of the graduate
        Work effectively as a team member, sharing responsibility, providing support, maintaining communication, and updating senior team members on progress
        You will contribute to the effective management of the active engagements taking place within your priority sector.
        As a respected professional, you'll communicate effectively with EY senior managers, managers, assistant managers and work to build and motivate high-performing teams.

Knowledge:
        You'll have knowledge of a number of the following areas:
        Customer strategy, including customer experience and customer operating models
        Sales and channel management, including sales force and marketing effectiveness, bid management effectiveness and channel optimization
        Customer service improvement, including customer service performance improvement, customer service recovery and contact centre optimization
        Customer intelligence and economics, including customer acquisition and retention, account and channel segmentation
 
You'll have experience in one or more of Ernst & Young's priority industry sectors:
        Retail and Consumer Products
        Banking and Insurance
        Government & Public
        Telecommunications

Key responsibilities:

    Client service

        Understand all EY service offerings and actively identify opportunities to better serve clients
        Participate in Customer engagements and collaborate with an integrated team of cross-functional consultants from various parts of the Advisory business
        Help prepare reports and schedules that will be delivered to clients and other parties
        Develop and maintain productive working relationships with client personnel
        Build strong internal relationships within EY Advisory Services and with other services across the organization
        Similarly, you'll anticipate and identify risks within engagements and share any issues with senior members of the team.

2 Operations support 
    Ensure the sound management and timeous execution of all day to day business management functions as required by the Customer team
    Understand and follow workplace policies and procedures
    Create and implement leading practices for improving processes.

The Personal Skills we are looking for:
    Adept at using business knowledge to make recommendations, and suggest ways to improve or change business outcomes
    Good communication and organizational skill
    Confident in identifying and raising concerns to leaders, regarding variances or situations with a material threshold
    Knowledgeable on how professional services firms operate
    Excellent software skills, including Microsoft Excel, Word, Access, PowerPoint, Internet Explorer and Lotus Notes
    Strong leadership, presentation, and problem-solving skills
    Comfortable with change that results from frequent business re-organizations
    Ability to teach new skills to others
    Competent at interpreting and applying Ernst & Young policies, giving accurate and consistent guidance to others
    Strong listening skills
    A strong focus on quality and efficiency
    English language skills - excellent written and verbal communication 
 
Qualifications
    Honours degree in Marketing, Commerce, Finance, Economics, Accounting preferable.

Why should I work for Ernst & Young in Performance Improvement?

To achieve their potential, businesses need to continuously achieve and sustain performance improvement in a rapidly changing environment. As one of our performance improvement advisors, you'll help many of the world's leading businesses and governments tackle their most pressing issues. Working in multidisciplinary teams, often directly with leaders of major organizations, you'll bring diverse perspectives to every challenge. We'll help you achieve your potential by supporting your professional development and giving you experience of working with a diverse range of clients. You'll have the opportunity to build your skills in one of our focused competency groups, including: Finance, Customer, Supply Chain, IT Advisory, People & Organization, Program Management or Strategic Direction. You'll also have the opportunity to team with professionals from other parts of the organization in multidisciplinary engagements, especially those in Risk. At Ernst & Young, we know it's your point of view, energy and enthusiasm that make the difference.

APPLICATIONS LINK

Saturday, July 28, 2018

Call Centre Agent Jobs In Gauteng, AtripleA Recruitment & Temps

Outbound Call Centre Agent (Digital Printing) Vacancies

Hiring Company:Atriple A Recruitment & Temps
Category:Sales & Telemarketing
City / Town:Pretoria
Location:Gauteng
Job type:Full-Time

Location: Pretoria East
Salary: R7 000 + Incentives

Our client in the Digital Printing industry is looking for an Outbound Call Centre Agent.

Key responsibilities
• To uphold the brand and the perception of the brand in the market by ensuring a consistent high- quality customer experience when contacting businesses or private individuals by phone
• Deliver prepared sales scripts to persuade potential customers to avail of Copy Center services and product
• Describe services and products
• Respond to questions
• Identify and overcome objections
• Take the customer through the sales process
• Obtain customer information
• Obtain possible customer leads
• Maintain customer/potential customer data bases
• Follow up on initial contacts
• Capturing all customer interactions whether from telephonic or email on the CRM system

Requirements
• Matric/ Diploma
• Understanding of contact center environment and technology
• 2-3 years previous experience in a Call Centre environment in telesales with a proven track record in sales
• Preferably have a similar background or in a Copy Center environment
• Fully bilingual in English and Afrikaans
• Computer literacy

How to apply: 
Send your CV and latest pay slip to [email protected] ATripleA Recruitment and Temps www.aaaa.co.za

Client Services Administrator Jobs In Sasolburg Industrial Town

Client Services Administrator (Insurance) – Sasolburg

 

Hiring Company:Atriple A Recruitment & Temps
Category:Admin & Office
City / Town:Sasolburg
Location:Free State
Job type:Full-Time
Location: Sasolburg, Free State

Salary: R17 200 p.m.

Our client in the Insurance industry is looking for a Client Services Administrator to provide professional first line support to clients and sales support.

Key responsibilities
1.    Render client services

·         Adhere to client service procedures: maturities, policy contracts, loan applications, cancellations, amendments, financial and general enquiries

·         Update client personal details and AIMS notes

·         Provide correct and accurate advice to clients on products and services

·         Inform clients and update changes to their policy

·         Liaise with relevant departments to gather information to resolve clients’ queries

·         Maintain required business retention rate

·         Handle all complaints and enquiries

·         Escalate complaints to Office Manager and Complaints Handling Officer

·         Follow complaints procedure

·         Handle all incoming calls and walk-in clients

2.    Administrate Claims

·         Verify claims documents as per standard procedure

·         Assist clients with the completion of claim forms

·         Submit all claims received to Head office

·         Submit any outstanding documentation as per Head Office request

·         Keep claims register up to date

3.    Advise clients on cancelations

·         Advise the client of the process and disadvantages of cancelation

·         Retain the policy by proposing different options (loan, partial surrender paid up)

·         Inform relevant Sales Manager of the intended cancelation for retention

·         As per client’s request follow the standard cancelation procedure

4.    Administrate demutualization process

·         Capture client information

·         Inform clients of status of their shares

·         Update client’s information on Aims systems

·         Register and forward to Head office

5.    Office Administration

·         Manage mail and fax

·         Prepare statistical reports

·         Assist with data capturing when required

·         Encourage clients to complete the survey

6.    Fit and Proper Requirements

·         Adhere and comply to FSB board notice in terms of FAIS

7.    Documentation and filing procedures

·         Keep record systems up to date

·         File and keep documentation for a period as required by the legislation

Requirements
  Formal Education

      Matric

·         Recognized Qualification as per the FSB

·         RE 5

·         Registration as an Employee Representative (FSB)

·         2 Years’ Experience in the Insurance Industry;

·         1 Year Client Services

·         1 Years’ experience in: Category A, B, C and retail benefits (Advantage)

How to apply: 
Send your CV and latest pay slip to [email protected] ATripleA Recruitment and Temps www.aaaa.co.za

Friday, July 27, 2018

Available Jobs In Limpopo For Matriculants, Customer sales


Customer sales representative needed in Polokwane

Full time entry level hr petunia

Capricorn, Limpopo 25 July
La Granson International

    Description
    Are you looking for a new career path in sales? Are you good with people, and looking for advancement opportunity in the sales industry? MA Marketing is looking for 30 sales representatives to represent our client. Due to new clients and increased sales and consulting budgets, we are looking for a group of individuals with the following attributes for the Sales Representative Openings:

    An outgoing personality and great customer service skills
    A keen interest in sales and promotions
    Punctual, honest and a team player
    We have an enviable reputation for providing an excellent customer experience and quality sales.

    Sales Representative Opportunities
    Full-time hours are available
    A supportive and enthusiastic environment where you will be learning and growing alongside others at the same level as you
    Opportunity for quick growth (within 6-8 months)

    Number of vacancies: 20

    Requirements

    Language(s): English
    Availability for travel: Yes
    Availability for change of residence: No

APPLICATIONS LINK

Wednesday, July 25, 2018

Customer Service Job In Jet Park, Core Group Advertisement


Customer Care Manager Vacancies- Jetpark (Jet Park)


Reference Number
1807CustCareMan

Description
The Customer Care Manager is required to respond to telephone, internet and email inquiries escalations and complaints about an organisation's goods and services, and promote the goods and services.

Key Performance Areas:
    Customer Service
    Human Resources
    Administration
    Policies and Procedures

Requirements

Experience:

    Matric
    Relevant tertiary qualification
    Proven track record in customer service
    Problem solving
    Multitasking
    Analyse and implement solutions
    Working with teams to colve customer experience issues
    Excellent interpersonal skills
    Effective listening and verbal skills
    Effective written communication skills
    Time management

Work Level Management
Type Permanent
Salary Market Related
EE Position  No
Location Jet Park

Monday, July 23, 2018

Customer Service Jobs In Cape Town, Advisor Vacancy By Surgo

Customer Service Advisor Vacancy


Job Description
Normal working hours - Monday to Friday - 8am to 5pm (as well as every alternative Saturday from 8am to 12pm)
Our client in the medical field is seeking new dynamic customer service consultants to join their team of experts.

As a customer service consultant you will take charge of delivery the best customer service to your clients.

Job Specification
    Update client information onto in-house system
    Assist medical aid users with queries regarding dental work, polish, extract etc.
    Assist clients with claims and third parties (Dentist or hospitals)
    Assist Adhoc activities as per company policies

Requirements
    Must have successfully obtained your National Senior Certificate (Matric qualification)
    1 - 3 years customer service experience within a call centre environment
    Medical industry experience within a call centre (Advantageous)
    Proficient in English

Must be able to speak 2 to 3 of the following languages fluently

    Ndebele
    Sesotho
    Tswana
    Sepedi
    Venda
    Swati

NB! Project Contract (with the possibility of permanency - not guaranteed)
Salary: R8 000 p/m CTC

Please note that due to the high volume of CV's received; only shortlisted applicants will be contacted.
Should you not receive communication from our offices within two weeks of submission please note that your application will not be considered for this position.

We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available again.

APPLICATIONS LINK

Friday, July 20, 2018

Imperial Group Johannesburg Vacancies, Customer Service Agent


Customer Service Agent | Tempest Car Hire | Lanseria Airport, Johannesburg North (180720-6) - Tempest Car Hire

Job Title    Customer Service Agent | Tempest Car Hire | Lanseria Airport, Johannesburg North
Branch/Department    TLANS
Company    Tempest Car Hire
Job Type Classification    Permanent
Location - Town / City    Johannesburg North
Location - Province/Area    Gauteng
Closing date: 2018/07/27

Job Description    
The Lanseria Airport branch of car rental company Tempest Car Hire is looking for a Customer Service Agent. The Customer Service Agent provides the first line of service to customers, assisting customers with the pickup and return of their rental vehicle, and with all other requests for assistance related to reservations, vehicle change-overs, during or post-rental queries etc. We hire people who clearly understand that we sell a service, and that service delivery is our biggest differentiator when customers choose who to rent from.

Please only apply if you are someone derives satisfaction from being of service, can cope well under pressure and have the ability to consistently make customers feel special. Only apply if you are someone who does not need to be reminded of the impact that your work makes on the perception of the customer’s experience.

...If you take pride in your work, and are not just looking for a job but want to build a career in a challenging, fast-paced, and dynamic environment? You know how to remain calm under high levels of pressure...but thrive under that pressure?
… Highly energetic and self-motivated – someone who is always eager to learn, have fun and for whom achievement of the team’s results is what makes them tick..? If this is you, this role is the one for you!
Position Overview   
The purpose of the position is to support the achievement of the branch’s targets through delivery of efficient and professional customer service and doing so in accordance with company quality management procedures.

Specific Role Responsibilities  
Job Outputs
:
• Provide excellent customer service, effectively assisting with customer queries.
• Effectively handle all aspects of the customer’s check-out and check-in rental transaction in accordance with company, quality control, claims and accident procedures.
• Making, amending, cancelling and monitoring reservations as required.
• Various admin and general office duties, for example capturing fuel, VRV’s, non revs etc., following up on overdue rentals, scanning, partial billing, fleet movement control, claims reports, rental deposits, handing in and recording of all customers lost property recoveries from vehicles.
• Responsible for the security and quality control of vehicles and other company property.
• Identification and reporting of expired licenses, service due vehicle and any other issues not conforming to our quality standards.
• Adherence to good housekeeping and general cleanliness standards for branch environment.
• Other duties on request.

Qualifications and Experience    
Minimum Experience:
• 1 years front office/ customer service experience

Minimum Qualification:
• Grade 12

Minimum Requirements:
• Code 8 driver’s license
• Computer literate
• Bilingual or multilingual would be an advantage.

Essential to Note:
The successful candidate must have be willing to work overtime/shifts/weekends when required. Own transport is an added benefit.
Skills and Personal Attributes    Competencies:
• Excellent interpersonal skills, articulate and well-spoken.
• Customer focus and the ability to demonstrate initiative.
• Excellent telephone and face-to-face customer relations and counter selling skills.
• Able to handle pressure and exhibit good time management skills, demonstrating a sense of urgency and commitment.
• Achieve high levels of accuracy and attention to detail.
• A team player that is effective in working with people of different cultures and backgrounds.

Personal Attributes:
• Committed
• Professional
• Resilient
• Energetic, self-motivated, flexibl
• Trustworthy, highly responsible, honesty and integrity in all business dealings.
• Neat and presentable

Thursday, July 12, 2018

EZ Shuttle Pretoria Vacancies, Junior Call Centre Agent Job


Junior Call Centre Agent Job Opportunity


Assisting Team, answer incoming calls from customers, handling of reservations and quotations, answer inquiries and questions, handle complaints, troubleshoot problem and provide information.

Job Requirements:
• Grade 12 and;
• Formal Training or Certificate in Contact Centre.
• Minimum 3 years’ experience working in the Travel and Tourism Industry;
• Knowledge of Administration and clerical processes;
• Good data and typing skills;
• Knowledge of call centre customer service Environment;
• Proficient in relevant computer applications.

Job Type: Contract
Company Name: EZShuttle
Company Location: Pretoria

Application contact details
Call us: 0861397488
Contact Person: felicia
Application Closing Date: Friday, July 27, 2018
Fax Number: 0866611707
Send CV to: [email protected]

Wednesday, July 11, 2018

Customer Service Jobs In Eastern Cape, Governance & Traditional Affairs

Customer Care Clerk: Customer Care Services, Government Vacancies

Admin & Office

REF NO: COGTA (28/07/2018)
SALARY : R163 563 – R192 666. Commencing salary: R163 563 per annum
CENTRE : Bisho
CLOSING DATE : 20 July 2018

REQUIREMENTS :
An undergraduate qualification (NQF 6) in Graphic Design in the graphic design field in government/ private sector/ a newspaper environment.
Valid drivers licence.
Competencies: Must be proficient Adobe illustrator, Photoshop, and In-Design in CSS (Web and 3-D skills are a bonus).
Strong design skills and thorough knowledge of reprography and printing.
Good organizational and communication skills.
The ability to work under pressure and meet deadlines.
Should be highly motivated with an eye for detail.

DUTIES :
website to ensure that the general appearance is in graphic designer on various product as per briefs.
Conceptualize and design of media products, newsletters, brochures, publications for internal and external public in line with the corporate identity and image of the department.
Support of communication initiatives including advertising, media campaigns, and the website.
Ensure overall quality control of all designed products.

ENQUIRIES:

Ms Z Ndumela Tel No: 040 609 5352/5351/5258/5350 NOTE : Shortlisted candidates will be required to bring their portfolio. Preference will be given to African Males.

APPLICATIONS:
The Head Of Department:

Cooperative Governance & Traditional Affairs; Private Bag X0035, Bhisho, 5605. Hand delivered applications will be received at Foyer. 

FOR ATTENTION :
Ms S Shugu

NOTE : Shortlisted candidates will be required to bring their portfolio.

Wednesday, July 4, 2018

Pearson Education South Africa Careers, Customer Services

 Customer Services Consultant in Cape Town, South Africa


Description
At Pearson, we’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

The Pearson Education Africa team is currently seeking the services of a Customer services consultant, to form part of the Cape Town operation. We require an individual with prior experience in the realm of customer services or customer relationship management.


Responsibilities
    Contribute to the development and delivery of a superior customer experience at each touch point across the customer value chain

    Resolve Customer enquiries from initiation to successful completion

    Ensure professional communication skills are maintained at all times

    Maintain knowledge of all business systems, processes and business rules to ensure the effective handling of all customer enquiries

    Work co-operatively to enable the on-going support of all customers through any customer experience model developed

    Comply with all service levels communicated, as defined by the business priorities and strategy

    Work co-operatively with the deployment of effective CRM principles, procedures and reporting

    Attend in-house training around system upgrades, existing and new products, and implementation of improved workflows

    Comply with all reporting processes to ensure relevant stakeholders have visibility of progress

    Create an environment conducive to the rapid response to all customer complaints received directly or indirectly, with service levels exceeding the Customer expectations

    Work collaboratively, innovatively and supportively with colleagues across the Pearson business matrix to drive excellence and profitable revenue growth


Core competencies
    Possess excellent communication, problem solving, conflict resolution and calm, tolerant listening skills

    Work independently within a framework of general instruction

    Openness to new ideas, opportunities and continuous learning

    Able to remain calm and maintain standards when working under pressure for extended periods of time

    A business understanding of the Customer value chain, Pearson’s products and services, pricing, account management and distribution

    Financial acumen to be able to work with different business models

    Able to manage and see through multiple business priorities from the various stakeholders simultaneously

    Detailed understanding and demonstrated capability of Pastel Evolution, Bookmaster and Oracle processes to further enhance performance, service delivery and enquiry resolution

    Collaborative approach to working with all teams across the business is essential


Experience
    Proven experience of working with Pastel Evolution (essential), Bookmaster and Oracle (or similar)

    2 years’ experience in a customer service or sales and marketing environment

    An understanding of the book publishing industry and the customer experience journey

    Excellent command of verbal and written English

Pearson is committed to the principles of employment equity and in accordance with our Employment Equity goals and plan; preference will be given to suitable applicants from designated groups as defined in the Employment Equity Act and subsequent amendments thereto.

Qualifications
    Matric is essential

    Degree/ Diploma is favorable

Primary Location: ZA-ZA-Cape Town

Work Locations: ZA-Cape Town-Auto Atlantic 4th Floor Auto Atlantic Cape Town 8001

Job: Customer Service

Organization: Core

Employee Status: Regular Employee

Job Type: Standard

Shift: Day Job

Job Posting: Jul 3, 2018

Job Unposting: Jul 10, 2018

Schedule: Full-time Regular

Req ID: 1809346

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

Tuesday, July 3, 2018

Jobs Available In Umhlanga, Call Center Agents Vacancies


Call Center Agents Job Vacancies


    Date Listed 02/07/2018
    Location: Umhlanga, North Suburbs
  
    Job Type Full-Time

WE RE HIRING!
Calling all call center professionals

We are looking for career driven individuals to grow within SA's biggest International Call center.

Requirements:
Clear Criminal and Credit Record

Experience is an advantage (Fresh out of school)

Excellent communication skills

MUST be computer literate

For an interview date, contact Ronel 0659167013 (WhatsApp)

Monday, July 2, 2018

La Granson International Careers, Customer Sales Representative


Customer Sales Representative Vacancy


Sedibeng, Gauteng 30 June
La Granson International

    Description
    Job Description

    Have experience in retail, sales or customer service? Then this is the job for you!
    TK Marketing an exciting opening on behalf of our clients, a sales and marketing office has been opened in the Vereeniging area that is looking for a full time, permanent, Sales Associate to join their growing team. Our client develops creative, customer service-based marketing campaigns.
    As a Sales Associate, you will have the opportunity to work with some of the largest retail clients in the nation. You will develop retail marketing campaigns, provide friendly, personalized service to clients’ consumers, and ultimately create a memorable brand experience overall..

    Job Requirements
    Benefits of working with our client:
    • Fast track promotions based on performance!
    • Travel opportunities! (Conferences, Company Trips, Company Contests)
    • Exciting and upbeat team atmosphere
    • Full paid training

    Requirements of the Retail Sales Associate:
    • Motivated and excited personality!
    • Student mentality
    • Outstanding work ethic
    • Drive to succeed
    Number of vacancies: 20
    Requirements
    Language(s): English
    Availability for travel: No
    Availability for change of residence: No
APPLICATIONS LINK

Thursday, June 28, 2018

Altron Group South Africa Jobs, Customer Relationship Consultant

 Customer Relationship Consultant: In-Office

Job ID #: 7281     
Job Vacancy Type: Permanent
Province: Gauteng    
Contract Duration: N/A
Region: Johannesburg South   
Minimum Experience Required: 1 - 3 Years
Suburb: Meyersdal (Alberton)    
Minimum Education Required: Grade 12/Matric
Company: Altech NuPay   
Qualifications Required: Call Centre Training Certificate an advantage
Employment Equity: African, Indian or Coloured    
Job Category: Other
Other Languages Required 1: Afrikaans
Other Languages Required 2:
Number of Openings: 1

 Job Description

Key Performance Area:

    Assisting with all telephonic queries from merchants
    Processing of faxes
    Other requests related to normal Call Centre activities

Duties and Responsibilities:
    Answering and assisting with calls in Call Centre, fast and efficiently
    Processing of faxes
    Investigating transaction queries
    Investigating, following-up on, and providing feedback to merchants regarding their queries
    Assisting Banks and Merchants’ clients with debit order queries
    Assisting merchants with Technical queries
    Telephonically testing terminals with Merchants
    Logging of all queries on in-house system Assisting Supervisor in monitoring call queue,
    Assisting other departments with queries

Job Requirements
    Grade 12
    Call Centre Training Certificate an advantage
    Less than 1 year experience required (Job related)
    Must be prepared to work 24 hour shifts and some weekends
    Computer Literacy in MS Office
    Good communication skills
    Customer-service ethic
    Friendly and helpful telephone manner

Tuesday, June 19, 2018

Planet Fitness Johannesburg Vacancies, Call Center Agent Job

Call Center Agent - Inbound


Apply
Call Centre, Gauteng JHB - Northern Suburbs

Basic Incentive -
Great opportunity to join a dynamic and fast growing team within the Call Centre for Planet Fitness Head Office for an Inbound Call Centre Agent.

Key Results Areas include:
    Represent the customer to the rest of the business - Customer Advocate
    Demonstrate excellent product and system knowledge
    Handle client queries regarding existing policies and other enquiries
    Assisting clients with queries
    Solving complaints
    Updating clients information

Experience & Competencies:
    Good reading abilities as some roles require scripted questions
    Flexible and adaptable to working hours – Shifts
    Persuasive negotiation skills
    Intermediate computer skills
    Excellent communication both oral and written
    Applying customer service/care principles to all calls
    Working with People
    Ability to learn and grasp information
    Minimum 1-year previous call center experience (Preferred)
    Excellent listening skills
    Customer Centricity
    Results orientated
    A team player
    Proactive and self-motivated
    Resilient, determined and resourceful

Qualification
    Matric
    Call Center certificate (advantage)

Deadline: 17 July 2018
Ref: JHB000402/Yvett

Vacancy Type: Permanent

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APPLICATIONS LINK

Sunday, June 17, 2018

Relx Group Careers In Cape Town, Support Consultant Vacancy

 LexisConvey Support Consultant

🔍 Cape Town, Western Cape, South Africa

We are looking for an experienced Conveyancing Secretary with technical knowledge to join our Head Office Support team, located in Rondebosch. Our company has been the leader in the development of innovative solutions for property professionals. As a Support Consultant you will be given the opportunity to exceed client expectations by providing outstanding support on our products.

Responsibilities
    Keeping up to date with and being familiar with all products supported by the Customer Support Consultant including changes (updates), before it is rolled out to clients
    Acquire and maintain current knowledge of relevant products and support policies in order to provide technically accurate solutions to customers
    Dealing directly with clients in a friendly, helpful and efficient manner (telephonically, via email and live chat)
    Owning the request until it’s resolved to the client’s satisfaction
    Following up on outstanding tasks and tickets
    Assisting fellow team members where possible
    Escalating support calls by defined criteria or situation

Desired Skills and Expertise
    Minimum of 5 years’ experience of Conveyancing (not negotiable)
    Minimum of 5 years’ experience working on Lexis Convey (not negotiable)
    Excellent communication skills in both English and Afrikaans (not negotiable)
    Extremely resourceful
    Sense of urgency
    Friendly and helpful disposition
    Excellent telephone manner
    Able to use initiative and problem solve
    Methodical and good time management skills
    Able to work under pressure
    Ability to impart knowledge
    Quick learner and open to learning new skills

Saturday, June 16, 2018

CR Solutions Gauteng Vacancies, Customer Service Agent Job


Customer Service Agent (R13 000) Contract – Waterfall City

Date posted: 15 Jun 2018
Hiring Company: CR SOLUTIONS 
City: Johannesburg
Location: Gauteng.
Job Types: Contract.
Category: General.
Job expires in 29 days

Job Description
Matric
2 years customer service and strong admin experience
CRM working experience
Inventory / stock control
Invoicing
Experience with JDE or AS400
Please forward your cv to [email protected]

Friday, June 8, 2018

Nafasi Za Kazi Nursing Assistant & Patient Care Assistant At WorkForce

Job title: Patient care assistant/Nurse assistant

Location: Tanzania
Industry: Healthcare

Role Purpose
    To care for and comfort individuals who are ill, undergoing surgery or disabled

Key Responsibilities
    Assist patients to the toilet, clear bedpans, remove soiled linen, and make beds
     Transports patients to and from operating rooms, laboratories, and examining rooms
    Ensure patients are comfortable by assist with bathing, dressing, and moving them in their beds
    Assists patients who need help walking or standing.
    Feeds patients, when required  and ensuring that any special dietary needs are strictly adhered to
    Aids people in the use of any medical devices and equipment required for their specific condition
    Assists individuals with taking medication when needed
    Taking blood pressure measurements or urine samples  & Assists with the collection of lab specimens
    Establishing and maintaining effective communication with all other health professionals, families, and community.

Academic qualifications
    One year certificate in nursing from a recognized institution

Work Knowledge & skills

Essential

    Has strong knowledge of medical terminology, diseases, and procedures
    Understands basic first aid and CPR, and is capable of administering them if need be
    Has the ability to work without supervision
    Is able to maintain patient confidentiality
    Possesses good time management skills

Experience
Essential

    1 or more years experience in nursing practice

Applications:
Send your CV to; [email protected]

Deadline: 12TH June 2018