Monday, October 1, 2018

Service Consultant At Capitec Bank Western Cape, Full Time Position

Service Consultant (Gugulethu) (180928-4)

Closing date: 2018/10/05
Details
Job Title    Service Consultant (Gugulethu)
Division    Operations
Business Unit    Branches
Location - Branch / Campus    Gugulethu Square
Location - Province    Western Cape

Purpose of the Role    
Capitec Bank is on the lookout for a dynamic, self-motivate team member sharing our passion for excellent client service. As a Service Consultant (Teller) you are required to deliver a quality front-line banking service to our clients within the branch by:
• consulting with clients,
• gathering and capturing of information,
• deposit- taking transactions,
• new client take on procedures and
• assisting clients with general banking related queries.

Qualifications 
   • National Senior Certificate (Grade 12) or National Certificate (Vocational) essential
• Preferably a relevant tertiary qualification in Commence / Management

Experience  
  Preference will be given to candidates with:
• Face to face client service experience within a retail / client service industry
• experience in the identification of sales leads and cross selling opportunities
Supervisory/ first line management experience (includes acting management experience) is an added advantage

Knowledge and skills  
  • Passion for client service
• High energy levels and a sense of urgency
• Impact within a team environment (dynamic, articulate, has presence)
• Emotional maturity
• Conscientious
• Analysing and diagnosing skills
• Adaptable
• Computer literate in MS Office

Additional Requirements   
 • Clear credit record
• Clear criminal record
• Willing to work extended working hours and weekends
• Access to transport (personal / public)
• Flexible and mobile across regions is an advantage
• Must have fingerprints which are detectable / recognisable on Capitec Bank’s internal electronic banking system (system related requirement)

APPLY ONLINE

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