Wednesday, October 10, 2018

Nedbank Jobs In Pretoria, Personal Loans Consultant Opportunity Available

Personal Loans Consultant Vacancy

Location: Pretoria, ZA

Company: Nedbank Nedbank Recruiting

Requisition Number 91588

Closing Date 15 October 2018

Location Mamelodi - Pretoria

Career Stream Sales

FAIS Affected - Yes

Job Purpose
To retain, maintain and increase Nedbank's client base through relevant need-based selling and servicing of financial products and services to various Loan outlets.

Job Responsibilities
    Deliver on targets, due dates & all service level agreements by selling Nedbank products in identified communities
    Accept and implement advice,  resulting in improved performance by identifying sales opportunities  and community involvement.
    Understand and meet client needs through conducting client needs-based analysis aligned to Nedbank procedures and FAIS Act.
    Create synergy and build relationships with internal stakeholders by participating in collaboration meetings and adhering to standard operating procedures.
    Build and maintain internal and external vendor and supplier relationships by identifying improvement opportunities and by meeting with vendors and suppliers according to Service Level Agreements.
    Ensure work completed to plan, progress reviewed and corrective action taken by monitoring activities, reviewing action plans and taking corrective action.
    Deliver agreed results and create an environment in communities for selling Nedbank products and services by utilizing resources according to Nedbank policies and procedures.
    Manage risk by meeting technical, company standards, practices and resource management (e.g. ultraviolet lights to identify false identity documents).
    Comply with risk standards, monitor and ensure corrective action by taking
    and resolving challenges in community sales areas.
    Identify and resolve work obstacles and problems through participating in team meetings, sharing information and reviewing performance against targets and standards.
    Keep abreast of legislation and other industry changes that impacts on role by reading the relevant newsletters, websites and attending sessions.
    Understand and embrace the Nedbank vision and demonstrate the values through interaction with team and stakeholders.
    Improve personal capability and stay abreast of developments in field of expertise by identifying training courses and career progression for self through input and feedback from managers.
    Ensure personal growth and enable effectiveness in performance of roles and responsibilities by ensuring all learning activities are completed, experience practiced and certifications obtained and/or maintained within specified time frames.
    Ensure information is provided correctly to stakeholders by maintaining knowledge and sharing knowledge with team.
    Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives (e.g. staff surveys etc.).
    Participate and support corporate social responsibility initiatives for the achievement of key business strategies.
    Identify and recommend opportunities to enhance processes, systems and policies and support implementation of new processes, policies and systems.

Essential Qualifications - NQF Level
    Matric / Grade 12 / National Senior Certificate

Preferred Qualification
Diploma or Degree in Finance or FAIS-related qualification with Regulatory Examination 1

Type of Exposure
    Working with a group to identify alternative solutions to a problem
    Completing various administrative duties
    Managing conflict situations
    Comparing two or more sets of information.
    Communicating internally
    Capturing data
    Checking accuracy of reports and records
    Building and maintaining effective relationships externally and internally
    Managing customer expectations
    Interacting with diverse people
    Interacting with external clients
    Working in a fast passed environment
    Working in a team
    Working with spread sheets

Minimum Experience Level
1-2 years experience in a customer service and/or sales environment, in a financial institution

Technical / Professional Knowledge
    Microsoft Office
    Business writing skills
    Cluster Specific Operational Knowledge
    Business principles
    Business terms and definitions
    Governance, Risk and Controls
    Administrative procedures and systems
    Data analysis
    Relevant software and systems knowledge
    Banking knowledge
    Banking procedures

Behavioural Competencies
    Sales Disposition
    High-Impact Communication
    Sustaining Customer Satisfaction
    Building Trusting Relationships
    Advancing Sales Discussions
    Active Learning
    Managing Work


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