Monday, October 29, 2018

Call Centre Agents Vacancies (Telesales) In Johannesburg Northern Suburbs, Apply Online

Call Centre Agent - Telesales, Gauteng JHB - Northern Suburbs

Basic comm -
Planet Fitness Call Centre currently has a vacancy available within their dynamic team, based in Head Office

Key Results Areas include:
    Represent the customer to the rest of the business - Customer Advocate
    Demonstrate excellent product and system knowledge
    Handle client queries regarding existing policies and other enquiries
    Assisting clients with queries
    Solving complaints
    Updating clients information
    Must have experience within the Tele-sales environment

Experience & Competencies:
    Telesales experience with inbound and Outbound exposure
    Good reading abilities as some roles require scripted questions
    Flexible and adaptable to working hours – Shifts
    Persuasive negotiation skills
    Intermediate computer skills
    Excellent communication both oral and written
    Applying customer service/care principles to all calls
    Working with People
    Ability to learn and grasp information
    Minimum 1-year previous call center experience (Preferred)
    Excellent listening skills
    Customer Centricity
    Results orientated
    A team player
    Proactive and self-motivated
    Resilient, determined and resourceful

    Call Center certificate (advantage)

Deadline: 25 November 2018
Ref: JHB000423/Yvett

Vacancy Type: Permanent


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