Monday, September 3, 2018

Reservations Manager Jobs In Cape Town, South Africa Luxury Hotel

Reservations Manager Vacancy

Cape Town - R15 000 - 18 000 pm

Luxury Hotel is seeking a highly motivated Reservations Manager to:
To deal with reservation enquiries, bookings, deposits, cancellations, confirmations, pro-formas etc. all as per laid down procedure
To deal with the waitlists and complimentary reservations as per procedure
To ensure that provisional bookings are followed up
Check for double bookings
Maximise occupancy with liaison of the reservationists and the Revenu Sales & Marketing Manager
Maintain good relations with all other departments
Balance occupancies daily
Maintain guest history as per procedure
Ensure credit policy is adhered to
Follow up on travel agent voucher correspondence and other documentation that might be outstanding
Pass “leads” on to the Sales Department
Ensure the smooth running of the Reservations department
Check arrivals
Check groups – check payment received
Daily reports to be completed and presented at the morning meetings and Shake and Bake accordingly
Check up on no shows and cancellations

Min Requirements
A Hospitality Management qualification
3 years Hospitality experience in Front Office/Reservations department
1 Year Management Experience
Fluency in English and Afrikaans prerequisite
Computer literate and must be familiar with hotel management systems, Opera is a must
Good numeracy skills

Job Type: Permanent
Company Name: Skills Cafe
Company Location: Cape Town

Application contact details
Application Closing Date: Friday, September 21, 2018
Remuneration: R15 000 - 18 000 pm

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