Friday, September 14, 2018

MakeUp Artist Jobs In Cape Town, Skincare Expert - Canal Walk

Make-up and Skincare Expert - Canal Walk

    Job at The Body Shop
Recruiter : The Body Shop
REF: 33062/TBS/Make-up and Skincare Expert - Canal Walk/070918
Advert Details
End Date:     2018-09-14
   Contract     Permanent
Location:     Cape Town 

To offer high standards of customer care and service on the shop floor and at the till point by always being available to assist customers by offering all customers personalised beauty and skincare solutions based on their needs whilst delivering strong sales performance across the make-up and skincare categories.

Purpose and Objectives
To achieve high levels of customer satisfaction through being visible, being knowledgeable and customer focused.

To increase customer loyalty through promoting Make overs and skin consultations within store.

To achieve store sales goals by positively affecting sales in the make-up and skincare categories by engaging with the customer and providing personalised customer service at all times.

To provide support with event activation within store as well as new store openings.

To monitor and improve/increase stock availability by following stock management processes i.e. actioning weekly counts, zero low stocks.

To maintain high levels of store standards through daily housekeeping and merchandising principles.

To prevent shrinkage and loss by being accurate, honest and vigilant in all job duties.

To assist with in-store training and coaching related to the make-up and skin care categories by sharing information within store related to techniques, trends and diagnostic tools.

Essential Competencies:
Delivering Results and Meeting Customer Expectations
Applying Expertise and Knowledge
Relating and Networking
Coping with Pressures and Setbacks
Working with People
Adhering to Principles and Values

Qualifications and Experience:
Matric/Grade 12 (Essential)
Diploma in Make-up and/or Skincare (Desirable)
Experience working in a customer service environment  with both sales and service target’s (Essential)
Related work experience in make-up and skincare (Essential)

Skills, Abilities and Job Related Knowledge:
Basic Computer Literacy
Basic retail industry principles
Selling skills
Interacting with customers
Stock Management principles
Communication skills
Interpersonal skills
Good literacy and numeracy
Ability to speak English and preferably one other official language


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