Thursday, August 30, 2018

Assistant Hotel Manager Jobs In Mpumalanga, Make Applications Online

Assistant Hotel Manager / Financial Controller - Mpumalanga

Location: Mpumalanga


My client a Boutique Art Hotel in Mpumalanga is recruiting for an Assistant Manager / Financial Controller who will be responsible for supporting and complimenting the role of the General Manager with the maintaining of the smooth daily operation of the Hotel.  This candidate will provide leadership to staff, maintain Hotel facilities and provide a level of hospitality which meets the company’s expectations and ensures that the Guest Satisfaction and budgeted profit margins are achieved and that an excellent Hotel image is projected, thus ensuring the continuous growth.

    Salary : Market related - Negotiable based on experience
    Single status accommodation
    Meals included
    Other benifits will be discussed in interview stage

The successful candidate should possess the following competancies:

    Have a minimum of 5 years related hospitality management experience in hotels, lodges or resorts
    Computer Literate ( familiar with systems such as Knightsbridge, Pastel, Opera, Gaap, Micros, Powerpoint, word, exel
    An honest person with high sense of integrity
    Excellent organizational and administrative skills
    Expected to act as a role model
    Hands on approach - essential
    Able to anticipate the guests needs
    Sense of ownership and pride in work
    Methodical work ethic with high regard for attention to detail
    Flexible attitude and willing to take on tasks as necessary
    A sense of fun and create a great atmosphere for Guests and Staff, with a great understanding of the hospitality industry

Scope of work:
In broad terms, will oversee the following key performance areas;

    Provide a welcoming Hotel environment for our guests with high standards of service, meals and housekeeping meeting the company’s expectations.
    Maintain the smooth operation of the Hotel, its facilities, infrastructure, services and functions.
    Liaise actively with all members of the different departments with regards to all aspects pertaining to the daily operation of the Hotel.
    Ensure ultimate guest relations in the Hotel.
    Manage all staff reporting to the position so as to effectively assist, train, develop, motivate and monitor their activities. 
    Maintain a safe, harmonious, enjoyable work place environment for staff. 
    Lead by example in a positive and enthusiastic manner. 
    Work closely with the General Manager to create a strong team and therefore ensuring the successful running of the Lodge.
    Communicate and report to senior management on a regular basis in line with company requirements.
    Gain a clear understanding of the Assistant Hotel manager’s duties and ensure that these are carried out to the company standards.
    Financial  Management - Key Focus Area
            Working on Pastel Accounting Package
            Debtors - invoices and payments
            Night audits / check
            Bookkeeping up to trial balance
            Petty cash
            Payroll calculations and time keeping
            Weekly expenses reporting to Head Office
            Stock take for linen, food and beverages etc.
            Month end reports
            Pricing structures, revenue streams and income management

Skills required
    Acute bookkeeping and financial management capability
    Guests Service Skills: An enjoyment of dealing with guests, being friendly, helpful and providing an excellent level of service to customers  
    People Management: Can motivate, train, direct and work alongside staff to achieve required goals  
    Communication Skills: Can assess if a staff member or guest does not understand an instruction, policy or requirement and can explain this to them in different ways to make sure they understand. 
    Team Player: Will help out and do other duties if required, not afraid to get their hands dirty and will go the extra mile. 
    Decision making skills: Must be able to think on your feet and adapt to changing conditions resulting in favourable alternative plans.
    Technical Skills: Must be able to pick up practical skills easily and become proficient in using them.  
    Problem Solving: Can assess operational issues and take the best course of action to get them resolved

Daily Tasks
    All Financial Management Administration aspects of the business
    Meet and greet each guest in the hotel during their stay.
    Relay “guest in hotel” information in the morning meeting.
    Co-ordinate emails relating to guest info from reservations office and file in a day file for easy reference.
    Report any negative feedback to the General Manager
    Dealing with site Inspections
    Monitoring staff attendance at work and staff leave
    Compose working documents for groups with detailed programs


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