Tuesday, July 17, 2018

First National Bank South Africa Jobs, Claims Broker Vacancies

Claims Broker - IRC151974

Anerley Park, Parktown, Johannesburg, Gauteng, South Africa in FNB Business Insurance Brokers Benoni

Ends 18 Jul 2018

about us
With FNB, you can be part of a company that offers you a career, not just a job. With a wide range of employment options and business areas to choose from, you are bound to find a perfect fit. We share accountability with our employees and provide you with the best possible opportunities to learn and grow. We are breaking new ground with our innovative thinking and challenging our employees to think differently and develop into the thought leaders of the future. The foundation of our success is in our entrepreneurial culture and the belief that our people are our single most important resource. If you share our values of being: Helpful Effective Ethical Innovative Accountable and you have one simple goal: to improve the lives of customers through simple, effective solutions that meet their needs, contact us today and join a winning team. All appointments will be made in line with the Bank’s EE Strategy.

purpose
Provides services through effectively handling all aspects of insurance claims for clients and liaising with insurance companies on client's behalf.

experience and qualifications
    Grade 12
    2 to 3 years related experience

additional requirements
Insurance Query Resolution- Claims Broker Relationship Management -Claims Broker Achievement of Insurance Operational Efficiencies Claims Broker Diary System for Client Follow-up’s Claims Broker Insurance Claim Operational FNB_MI Reporting Claims Broker

responsibilities
    Achieve net profit growth for business
    Manage costs / expenses within approved budget to achieve cost efficiencies
    Deliver exceptional service that exceeds customers' expectations through proactive, innovative and appropriate solutions
    Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members
    Provide sales support efficiencies and services in order to ensure retention of clients
    Ensure client query responses are of high quality by monitoring client delivery constrains and escalate exceptions to manager
    Handle all aspects of Insurance claims for clients including relevant documentation, liaising with insurance company and advising clients
    Comply with governance in terms of legislative and audit requirements
    Ensure timely completion of general administrative tasks during execution of insurance claims to provide accurate and quality deliverables
    Provide timeous and accurate Management Information.
    Manage own development to increase own competencies

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