Senior Technical Officer: Testing, Johannesburg, Gauteng
Job type Full Time
Posting date:26 Jun, 2018
Vodacom is a Leading African Mobile communication company providing wider range of communication services including mobile voice, messaging, data and converged services to over 73.6 million customers. From our roots in South Africa, we have grown our mobile network business to include operations in Tanzania, DRC, Mozambique and Lesotho. The mobile networks cover a total population of approximately 200 million people. Through Vodacom Business Africa (VBA) we also offer business managed services to enterprises in over 40 countries across the continent. Vodafone is the majority shareholder of Vodacom and has a 65% share.
We’re at our best when we lead and over the past 20 years, as the Company that pioneered mobile in South Africa, Vodacom has achieved a remarkable list of firsts. We’re immensely proud to be a leader in our field and are 100% committed to continue trailblazing.
We employ individuals who are as passionate about customers as we are. We are truly Customer Obsessed which means that we are passionate about exceeding customer expectations; work relentlessly to really understand the customer; look at decisions through the customer’s eyes and take personal accountability for the customer experience.
We have the below vacancy available in our Organisation:
The H Band Senior Technical Officer: Testing role is based within Technology- Digital
The role of the Senior Technical Officer: Testing is to ensure that all new services are comprehensively tested, meet the prescribed project standards and requirements and to provide functional support on complex processes and functionality for WASP and Content Billing
Test Digital Services and WASP Services
Design and maintain test cases and test plans
Execute test cases according to project standards and quality guidelines
Communicate test findings and recommendations
Monitor, investigate & escalate queries received through Customer Care and other channels
Manage identified projects for the department until completion
Assist with the investigation of user requests in order to determine and correct root cause of incidents
Assist business with definition and analysis of enhancements and new developments