Monday, May 14, 2018

Job Vacancies In Tanzania 2018, 5 Posts At Mwalimu Commercial Bank

 Position: Teller (3post)

Reporting to: Branch Manager Key Responsibilities :
• Ensure a high level of customer service in discharging the telling duties
• Managing and controlling customer queues.
• Serve customers with courtesy and friendliness. Ensure customer complaints are captured and dealt with or escalated
• Balancing cash and forwarding the till to the strong room.
• To post the TTs from time to time as assigned.
• To generate daily reports regarding conducted transactions, as appropriate.
• Any other duties as assigned by the line manager

Qualifications:
• Bachelor degree
• Ability to quickly grasp and understand banking policies, guidelines (rules), systems
• Must be honest, firm, smart and hard working

Applications Deadline:20th May 2018

Mode of Application

All applications, CVs and Certificates should be sent through [email protected]

Please note:
• Only shortlisted Candidates will be contacted.
• Applicants must indicate the position they are applying for.

Position: Credit Analyst

Reporting to: Manager Credit Administration

Key Responsibilities :
• To make sure all loans approved have credit worthiness and provide the required recommendations
• Assessing, analyzing and interpreting complicated financial information of the customers loan applications.
• Visiting customer where there is a need of confirmation of the information submitted.
• Make sure the Bank credit exposure are within the limit approved.
• Assist credit department in growing quality loan portfolio and reconcile credit files
• Develop and prepare databases and models to support analysis of credit applications.
• Perform any other duties as assigned by the line manager

Qualifications:
• Bachelor degree in business related field
• At least 2 years experience in credit analysis
• Ability to quickly grasp and understand banking policies, guidelines (rules), systems
• Must be honest, firm, smart and hard working

Applications Deadline: 20th May 2018

Mode of Application
All applications, CVs and Certificates should be sent through [email protected]

Please note:
• Only shortlisted Candidates will be contacted.
• Applicants must indicate the position they are applying for.

Position: Call Center Officer

Reporting to: Customer Service Manager

Key Responsibilities :

• Respond to all incoming customer calls, internal requests and email correspondences.
• Ensure all complaints are captured on time and resolved within the turnaround time.
• Prepare and update complaint database timely, making sure it is properly written.
• Modify and improve all the processes which creates barriers in serving customers to improve customer satisfaction.
• Ensure acknowledgment, holding and resolution calls, letters and emails are issued timely to customers and customers documents are filed properly.
• Perform any other duties as assigned by the line manager

Qualifications:
• Bachelor degree
• Ability to quickly grasp and understand banking policies, guidelines (rules), systems
• Must be friendly, honest, firm, smart and hard working
• Ability to communicate to customers and provide support on time

Applications Deadline: 20th May 2018

Mode of Application
All applications, CVs and Certificates should be sent through [email protected]

Please note:
• Only shortlisted Candidates will be contacted.
• Applicants must indicate the position they are applying for.

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